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The Coming Decade of Radical Transparency

December 16, 2010 16 Comments

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Photo: Otto Pyykko

It is customary at this time of year to look back and reflect on the year that was. But this year is different. Not only was it the end of the first decade of the new Millennium, but it represents the full point at the end of a decade whose crie de coeur must be radical transparency. This palpable demand for unprecedented disclosure is destined to transform government, business and our own lives as social networks, marketers and hackers pierce ever deeper into our professional and personal lives and make that information publicly available.

We can no more stop this than we can turn back the internet. Nor will it ever go away. As Aaron Sorkin aptly wrote in The Social Network movie, “The Internet’s not written in pencil…it’s written in ink.” As such we must educate and adjust our personal and professional practices appropriate to the reality of the world we now live in.

Radical transparency has an enormous impact on our personal lives. We can no longer share thoughts, quips, photos or personal opinions anywhere on the web without being mindful that they may turn up where we least expect it (notably job interviews, divorce proceedings or public media). Facebook privacy debates brought this issue to a head in 2009-10 but the argument was largely framed in terms of the rights of social networking companies. Only now is it apparent that these very private issues are part of a much larger public concern that includes our professional, parental and personal practices.

The challenges for CEOs, business and government are equally daunting. Thanks to Facebook and Twitter consumers are now in direct dialogue with brands and are quick to voice their support and scorn whether it’s towards a new school brand like Facebook or old school brand like BP.

This demand for transparency is intensified  by  the corporate greed of Wall Street and lingering effects of Ponzi schemes like the one led by Bernie Madoff, both of which have left consumers deeply distrustful of corporations and calling for greater transparency.

Finally, the Wikileak and cyberattack sensations are both a literal demonstration of the demand for radical transparency, and a dramatic demonstration of the ability of the web to force the issue. Dubbed the ‘first global cyber war’ by the The Guardian, in which “hactivists…take to cyber battlefields”, this issue has only just begun to play out and is likely the redistribute the power balance between the on- and offline worlds, between corporate and consumer America, and between governments and their citizens.

There is no simple answer to this issue. To simply champion the “antiseptic of sunlight” is to ignore the delicate balancing of interests that must occur to practice government, business and our personal lives in ways that reflect the multiple hats we each wear in life including elected official, states-person, CEO, shareholder, stakeholder and citizen. Any solution is further complicated by the tension between countries serving their own national interests while also participating as members of the global community. This tension is heightened by several factors including demographics, population, skilled and educated labor, relative economic growth rates and myriad other factors that impact how countries and companies are jockeying for power and profit while also being challenged to be more transparent.

As impossible as a fully transparency seems, it is clear that the pendulum has swung too far in the other direction. Non-disclosure in the Internet Age is quickly perceived as a breach of trust. Government, corporations and each of us as individuals must recalibrate how we live and share our lives appropriate to the information now available and the expectations of others.

Like ever period of significant transition, there will be push-back and obstruction. The next decade is destined to play out the complexity of this issue but judging by the harm done by many of the decisions taken behind the curtain of non-disclosure, more transparency will be a good thing especially if it leads to greater corporate accountability, a better life for more people, and wiser treatment of the planet.

Do you think full transparency is a good thing? Or is that expectation naive and unrealistic?

READ MORE FROM SIMON MAINWARING!

16 responses to “The Coming Decade of Radical Transparency”

  1. […] As the wikileaks drama plays itself out on the world scene, my favorite social media guru Simon Mainwaring writes that we are soon to be living in a world of “radical transparency.” I can’t really imagine who this is good for, but I tend to think it’ll play out in favor of corporate, rather than individual interests. After all, you don’t see them leaking information about the big pharma companies, banks or hedge funds. As Simon notes, a modicum of privacy is necessary in “the delicate balancing of interests that must occur to practice government, business and our persona….” […]

  2. Anonymous says:

    Great post Simon, “antiseptic of sunlight” will shine on a lot of behind-closed-doors deals which will radically change the way corporations and politicians act, speak and behave themselves.
    Thanks for pointing out what the future holds.

  3. Thanks, John. I do think we need more accountability for actions taken
    behind closed doors. It seems too many people are left out of the prosperity
    equation as it stands. Hopefully things will get fairer. Best, Simon

  4. Welcome to We First! When you consider Wikileaks, protests in Egypt, the
    Pepsi Refresh Project, and the online outcry against the BP oil spill in the
    Gulf of Mexico, it’s easy to see how influential social technology is
    becoming in our political, business, social and personal lives.

    The We First site will feature:
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    A struggling economy, a world in crisis and new social technology has left
    brands scrambling for profits and consumers desperate for change. What if we
    could achieve both? What if brands and consumers could partner using social
    media to build communities, profits and a better world? That’s the promise
    of a We First world.

    Simon Mainwaring is an author, blogger, speaker and founder and CEO of We
    First, a social branding consultancy. A former Nike creative at Wieden &
    Kennedy, Portland, and worldwide creative director for Motorola at Ogilvy,
    he is a member of the GMI Digital Advisory Board, the Advisory Board of the
    Center for Public Diplomacy at the Annenberg School, AdAge’s Power150 and is
    an Expert Blogger for Fast Company.

    What people are saying about We First “In the most important business book
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    We First book launch

    Hello!
    Simon here. I hope all is well. I’m really excited this month because, after
    three years of work, the launch of the We First book is only four weeks
    away. So I wanted to explain a little about why I wrote We First and its
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    We First is not an idea anyone can own. It exists in the collective and is
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    who are making an effort to serve the interests of others as well as
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    efforts, and every regular person that is consciously thinking about the
    social impact of what they buy or sell every day.

    My hope with the book is that we can all work together to shift the
    conversation in the private sector about the responsibility that we all have
    to contribute to building a better world. Obviously, launching a book is a
    community effort and I’ll be looking for your help in the next month to
    amplify the We First message so we can convert this conversation into
    substantive change.

    It’s my firm belief that if we make enough noise we’ll look back in five
    years time and see a dramatic change in the way companies and customers work
    together to scale positive social change.

    I invite you to preorder your copy of [2]We First now at wefirstbook.com.
    Here are a few things that you will get out of it.
    Links:
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    • How to shift our thinking and behavior to better serve the interests of
    others and ourselves.
    • How brands and customers work together to have a positive impact through
    the things we buy every day.
    • How companies can make money from social media by building communities
    that drive profits.
    • How customers can think and act in ways that is both good for them and the
    planet.
    • How companies and customers integrate purpose into profit to create change
    that is sustainable.
    • How we reengineer the way we do business to leave a better world for our
    kids.

    As you can see, We First is perfect for you, your boss or colleague,
    marketing specialists, a graduating student, a mom and anyone who
    contributes or works with causes and non-profits. I so appreciate your help
    in sharing the message. Together we can improve the lives of millions of
    others and our own.

    We First book tour and Broadcastr

    Over the next few weeks I’ll be traveling a lot talking about the We First
    message. One of the ways I’ll stay in touch is by using Broadcastr, a great
    new app that lets you geo-tag audio about what you’re up to and then share
    it across social networks. The app also lets you take a walk around while
    stories about your surroundings stream into your headphones automatically
    based on your GPS location. So it makes social media hyper local. Look out
    for these tweets and check out Broadcastr for yourself as it’s a great tool
    for brands and regular people to enjoy. Here’s where you can download the
    app for free and a link to listen to my book tour updates:

    Download the free app for iPhone here:
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    Using social media to build your brand

    Social media allows you and your community to work together to help build
    your brand, increase your profits, and have a positive impact in the world.
    But this can only be done if you build a genuine relationship with your
    community through authentic and consistent engagement. With that in mind,
    let’s look at a few insider tips specific to two popular platforms, Facebook
    and Twitter.

    _Top five Don’ts for Facebook:_
    1. Don’t participate if you do not intend to invest time and energy into
    long-term relationships with your fans.
    2. Don’t participate if you are not willing or capable of moderating the
    conversations you start on a daily basis.
    3. Don’t measure success by the number of fans or followers you have, but
    rather, how deeply they are engaged.
    4. Don’t treat social media like direct mail where you simply talk about
    yourself tirelessly in shorter sound bites.
    5. When you make a mistake, don’t get defensive or self-righteous, but
    rather, accept responsibility, apologize and do what you can to make up for
    it.

    _Top 5 Dos for Facebook_
    1. Do bring consistent creativity to your Facebook ‘Like’ page to inspire
    engagement.
    2. Do respond to negative comments in order to turn a brand critic into a
    brand advocate.
    3. Do recognize your brand loyalists and reach out to them to build them
    into brand ambassadors.
    4. Do keep up to date with the latest applications and plug-ins that add new
    dimension to your ‘Like’ page.
    5. Do recognize that your are effectively bidding for people’s attention in
    an overcrowded marketplace and that their time deserves to be rewarded.

    _Top 5 Don’ts for Twitter_
    1. Don’t buy followers. It’s a waste of time and money.
    2. Don’t spam your audience with constant messages about yourself.
    3. Don’t forget to bring some humor and wit to your communications so that
    people want to read what you share.
    4. Don’t forget to retweet what your followers share.
    5. Don’t forget to be interesting. You must demonstrate your passion for
    your topic.

    _Top 5 Do’s for Twitter_
    1. Do engage with a follower when they reach out to you with a question or
    information.
    2. Do post between eight and ten times a day and spend the rest of your time
    on engagement.
    3. Do share photos, video links and text messages to inspire interest.
    4. Do stay consistently engaged to avoid community attrition.
    5. Do monitor your tone carefully, because it only takes 140 characters to
    undo all your good work.

    Overarching all these pointers is a necessity for your brand to be clearly
    defined, to know its core values, and to demonstrate those consistently.
    Social media tools are not an end in themselves, but rather another way to
    connect with people emotionally to generate word of mouth advertising. If
    your brand is clearly defined and your core values consistently on display,
    your community will reward your engagement by promoting your brand for you.

    Thanks for being a part of the We First community and I hope you enjoyed the
    newsletter. Look out for a big announcement in next month’s issue!

    A struggling economy, a world in crisis and new social technology has left
    brands scrambling for profits and consumers desperate for change. What if we
    could achieve both? What if brands and consumers could partner using social
    media to build communities, profits and a better world? That’s the promise
    of a We First world.
    Simon Mainwaring is an author, blogger, speaker and founder and CEO of We
    First, a social branding consultancy. A former Nike creative at Wieden &
    Kennedy, Portland, and worldwide creative director for Motorola at Ogilvy,
    he is a member of the GMI Digital Advisory Board, the Advisory Board of the
    Center for Public Diplomacy at the Annenberg School, AdAge’s Power150 and is
    an Expert Blogger for _Fast Company_.

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    We First is here!

    Well, today is the day! After almost four years of work, my first book ‘We
    First’ is now available. I am so excited to share this with you and invite
    you to order a copy for yourself and your colleagues of friends. The book
    offers you enormous value in the following areas:

    How does a business use social media to build its profits and brand
    community.

    How do regular people use what they buy and social media to have a positive
    impact on our world.

    How does the business work with its customers to great a new pillar of
    social change that can build a better world.

    My hope is that We First will enrich your business and personal life. Our
    world desperately needs new ideas that can improve the lives of others and
    ourselves. Thank you so much for your support and for sharing the message.

    Watch the brand new We First Launch Film: ‘We-defining Me’
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    receive:

    A free We First white paper on the ‘7 Keys to Brand Positioning in the
    Future.’

    A free podcast on ‘The Future of Ad Agencies.’

    A free podcast on ‘The 7 Stages to Becoming a Tech-savvy & Socially
    Responsible Consumer.’

    Plus 10% of the book price will be donated to ‘Girl Up, a campaign of the
    United Nations Foundation.’

    Also, when you enter your email address at http://wefirstbook.com, you’ll
    get instant access to ten free videos about how to use social media to build
    your community, profits and positive impact.

    Independent Reviews of ‘We First’:
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    -Publisher’s Weekly
    http://www.inc.com/magazine/201106/book-review-we-first.html?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    -Inc Magazine

    What is We First?

    We First is a way of looking at the world. It asserts that we now live in an
    intimately connected, mutually dependent, global community. It recognizes
    that selfish Me First thinking hurts business, people we care about,
    millions of strangers and the planet. It embraces the seismic impact of
    digital and social technology that is transforming our professional and
    personal lives. It accepts the challenge of millions of consumers who want
    brands to be a force for change in return for their loyalty, goodwill and
    purchases. It believes that this unprecedented collision of global needs and
    personal wants, of human emotion and social technology, of powerful brands
    and newly empowered consumers has the potential to transform our world.

    Ten Core ‘We First’ Beliefs
    1. An inter-dependent, global community requires an expanded definition of
    self-interest.
    2. The future of profit is purpose.
    3. Technology is teaching us to be human again.
    4. Consumers want a better world, not just better widgets.
    5. Brands must become architects of community.
    6. Brands must become day traders in social emotion.
    7. The evolution of revolution is contribution.
    8. We cannot separate living and giving if we hope to build a better world.
    9. Life’s necessities must generate the necessities for life.
    10. Prosperity is not the wealth of a few but the well-being of many.

    TEDxSF: Watch Simon Mainwaring TEDx talk from this weekend

    In his talk, ‘From Me First to We First Living’, Simon explores how we
    change the way we think and behave using social media to build better
    businesses and a better world.
    http://tedxsf.org/2011/04/events-page-simon-mainwaring/?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    Recent Articles in Mashable and AdAge

    The 7-Stage Evolution of a Socially Responsible Consumer
    http://mashable.com/2011/04/22/csr-company-stages/?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    How Digital Tech Can Help You Become a More Socially Responsible Consumer
    http://mashable.com/2011/05/20/socially-responsible-consumer/?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    From ‘Me First’ to ‘We First’: Five Tips for Social-Media Marketing
    http://adage.com/article/cmo-strategy/tips-social-media-marketing/227857?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email
    /

    A struggling economy, a world in crisis and new social technology has left
    brands scrambling for profits and consumers desperate for change. What if we
    could achieve both? What if brands and consumers could partner using social
    media to build communities, profits and a better world? That’s the promise
    of a We First world.
    Simon Mainwaring is an author, blogger, speaker and founder and CEO of We
    First, a social branding consultancy. A former Nike creative at Wieden &
    Kennedy, Portland, and worldwide creative director for Motorola at Ogilvy,
    he is a member of the GMI Digital Advisory Board, the Advisory Board of the
    Center for Public Diplomacy at the Annenberg School, AdAge’s Power150 and is
    an Expert Blogger for Fast Company.

    Did someone forward this to you?
    [12]Subscribe here.
    Links:
    12. http://wefirstbranding.us2.list-manage.com/subscribe?u=c2c11b3d1aa1cbebf73b8730a&id=2070b1166e

    Don’t want to receive these emails anymore? Bummer, but you can
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    email
    Copyright © 2011 We First
    Links:
    13. http://wefirstbranding.us2.list-manage.com/unsubscribe?u=c2c11b3d1aa1cbebf73b8730a&id=2070b1166e&e=852b24279a&c=952bfa7746
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    We First is here!

    Well, today is the day! After almost four years of work, my first book ‘We
    First’ is now available. I am so excited to share this with you and invite
    you to order a copy for yourself and your colleagues of friends. The book
    offers you enormous value in the following areas:

    How does a business use social media to build its profits and brand
    community.

    How do regular people use what they buy and social media to have a positive
    impact on our world.

    How does the business work with its customers to great a new pillar of
    social change that can build a better world.

    My hope is that We First will enrich your business and personal life. Our
    world desperately needs new ideas that can improve the lives of others and
    ourselves. Thank you so much for your support and for sharing the message.

    Watch the brand new We First Launch Film: ‘We-defining Me’
    http://www.vimeo.com/24580586?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    A ‘We First Special’ Offer

    Visit http://wefirstbook.com?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email now and order your copy! You’ll instantly
    receive:

    A free We First white paper on the ‘7 Keys to Brand Positioning in the
    Future.’

    A free podcast on ‘The Future of Ad Agencies.’

    A free podcast on ‘The 7 Stages to Becoming a Tech-savvy & Socially
    Responsible Consumer.’

    Plus 10% of the book price will be donated to ‘Girl Up, a campaign of the
    United Nations Foundation.’

    Also, when you enter your email address at http://wefirstbook.com, you’ll
    get instant access to ten free videos about how to use social media to build
    your community, profits and positive impact.

    Independent Reviews of ‘We First’:
    [5]http://www.kirkusreviews.com/book-reviews/non-fiction/simon-mainwaring/we?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email
    -first/#review
    Links:
    5. http://www.kirkusreviews.com/book-reviews/non-fiction/simon-mainwaring/we-first/?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email#review

    -Kirkus Reviews
    http://www.publishersweekly.com/978-0-230-11026-7?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    -Publisher’s Weekly
    http://www.inc.com/magazine/201106/book-review-we-first.html?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    -Inc Magazine

    What is We First?

    We First is a way of looking at the world. It asserts that we now live in an
    intimately connected, mutually dependent, global community. It recognizes
    that selfish Me First thinking hurts business, people we care about,
    millions of strangers and the planet. It embraces the seismic impact of
    digital and social technology that is transforming our professional and
    personal lives. It accepts the challenge of millions of consumers who want
    brands to be a force for change in return for their loyalty, goodwill and
    purchases. It believes that this unprecedented collision of global needs and
    personal wants, of human emotion and social technology, of powerful brands
    and newly empowered consumers has the potential to transform our world.

    Ten Core ‘We First’ Beliefs
    1. An inter-dependent, global community requires an expanded definition of
    self-interest.
    2. The future of profit is purpose.
    3. Technology is teaching us to be human again.
    4. Consumers want a better world, not just better widgets.
    5. Brands must become architects of community.
    6. Brands must become day traders in social emotion.
    7. The evolution of revolution is contribution.
    8. We cannot separate living and giving if we hope to build a better world.
    9. Life’s necessities must generate the necessities for life.
    10. Prosperity is not the wealth of a few but the well-being of many.

    TEDxSF: Watch Simon Mainwaring TEDx talk from this weekend

    In his talk, ‘From Me First to We First Living’, Simon explores how we
    change the way we think and behave using social media to build better
    businesses and a better world.
    http://tedxsf.org/2011/04/events-page-simon-mainwaring/?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    Recent Articles in Mashable and AdAge

    The 7-Stage Evolution of a Socially Responsible Consumer
    http://mashable.com/2011/04/22/csr-company-stages/?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    How Digital Tech Can Help You Become a More Socially Responsible Consumer
    http://mashable.com/2011/05/20/socially-responsible-consumer/?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    From ‘Me First’ to ‘We First’: Five Tips for Social-Media Marketing
    http://adage.com/article/cmo-strategy/tips-social-media-marketing/227857?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email
    /

    A struggling economy, a world in crisis and new social technology has left
    brands scrambling for profits and consumers desperate for change. What if we
    could achieve both? What if brands and consumers could partner using social
    media to build communities, profits and a better world? That’s the promise
    of a We First world.
    Simon Mainwaring is an author, blogger, speaker and founder and CEO of We
    First, a social branding consultancy. A former Nike creative at Wieden &
    Kennedy, Portland, and worldwide creative director for Motorola at Ogilvy,
    he is a member of the GMI Digital Advisory Board, the Advisory Board of the
    Center for Public Diplomacy at the Annenberg School, AdAge’s Power150 and is
    an Expert Blogger for Fast Company.

    Did someone forward this to you?
    [12]Subscribe here.
    Links:
    12. http://wefirstbranding.us2.list-manage.com/subscribe?u=c2c11b3d1aa1cbebf73b8730a&id=2070b1166e

    Don’t want to receive these emails anymore? Bummer, but you can
    [13]unsubscribe instantly.
    [14]Become a fan on Facebook | [15]Follow We First on Twitter | [16]Connect
    with We First on Linked In
    [17]Subscribe | [18]Unsubscribe | [19]Privacy Policy | [20]Forward this
    email
    Copyright © 2011 We First
    Links:
    13. http://wefirstbranding.us2.list-manage.com/unsubscribe?u=c2c11b3d1aa1cbebf73b8730a&id=2070b1166e&e=852b24279a&c=952bfa7746
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    16. http://www.linkedin.com/groups/We-First-3717514?mostPopular=&gid=3717514&utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email
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    Links:
    1. http://us2.campaign-archive2.com/?u=c2c11b3d1aa1cbebf73b8730a&id=952bfa7746&e=852b24279a

    We First is here!

    Well, today is the day! After almost four years of work, my first book ‘We
    First’ is now available. I am so excited to share this with you and invite
    you to order a copy for yourself and your colleagues of friends. The book
    offers you enormous value in the following areas:

    How does a business use social media to build its profits and brand
    community.

    How do regular people use what they buy and social media to have a positive
    impact on our world.

    How does the business work with its customers to great a new pillar of
    social change that can build a better world.

    My hope is that We First will enrich your business and personal life. Our
    world desperately needs new ideas that can improve the lives of others and
    ourselves. Thank you so much for your support and for sharing the message.

    Watch the brand new We First Launch Film: ‘We-defining Me’
    http://www.vimeo.com/24580586?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    A ‘We First Special’ Offer

    Visit http://wefirstbook.com?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email now and order your copy! You’ll instantly
    receive:

    A free We First white paper on the ‘7 Keys to Brand Positioning in the
    Future.’

    A free podcast on ‘The Future of Ad Agencies.’

    A free podcast on ‘The 7 Stages to Becoming a Tech-savvy & Socially
    Responsible Consumer.’

    Plus 10% of the book price will be donated to ‘Girl Up, a campaign of the
    United Nations Foundation.’

    Also, when you enter your email address at http://wefirstbook.com, you’ll
    get instant access to ten free videos about how to use social media to build
    your community, profits and positive impact.

    Independent Reviews of ‘We First’:
    [5]http://www.kirkusreviews.com/book-reviews/non-fiction/simon-mainwaring/we?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email
    -first/#review
    Links:
    5. http://www.kirkusreviews.com/book-reviews/non-fiction/simon-mainwaring/we-first/?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email#review

    -Kirkus Reviews
    http://www.publishersweekly.com/978-0-230-11026-7?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    -Publisher’s Weekly
    http://www.inc.com/magazine/201106/book-review-we-first.html?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    -Inc Magazine

    What is We First?

    We First is a way of looking at the world. It asserts that we now live in an
    intimately connected, mutually dependent, global community. It recognizes
    that selfish Me First thinking hurts business, people we care about,
    millions of strangers and the planet. It embraces the seismic impact of
    digital and social technology that is transforming our professional and
    personal lives. It accepts the challenge of millions of consumers who want
    brands to be a force for change in return for their loyalty, goodwill and
    purchases. It believes that this unprecedented collision of global needs and
    personal wants, of human emotion and social technology, of powerful brands
    and newly empowered consumers has the potential to transform our world.

    Ten Core ‘We First’ Beliefs
    1. An inter-dependent, global community requires an expanded definition of
    self-interest.
    2. The future of profit is purpose.
    3. Technology is teaching us to be human again.
    4. Consumers want a better world, not just better widgets.
    5. Brands must become architects of community.
    6. Brands must become day traders in social emotion.
    7. The evolution of revolution is contribution.
    8. We cannot separate living and giving if we hope to build a better world.
    9. Life’s necessities must generate the necessities for life.
    10. Prosperity is not the wealth of a few but the well-being of many.

    TEDxSF: Watch Simon Mainwaring TEDx talk from this weekend

    In his talk, ‘From Me First to We First Living’, Simon explores how we
    change the way we think and behave using social media to build better
    businesses and a better world.
    http://tedxsf.org/2011/04/events-page-simon-mainwaring/?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    Recent Articles in Mashable and AdAge

    The 7-Stage Evolution of a Socially Responsible Consumer
    http://mashable.com/2011/04/22/csr-company-stages/?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    How Digital Tech Can Help You Become a More Socially Responsible Consumer
    http://mashable.com/2011/05/20/socially-responsible-consumer/?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email

    From ‘Me First’ to ‘We First’: Five Tips for Social-Media Marketing
    http://adage.com/article/cmo-strategy/tips-social-media-marketing/227857?utm_source=We+First+Newsletter&utm_campaign=952bfa7746-We_First_Newsletter_June_08_20116_8_2011&utm_medium=email
    /

    A struggling economy, a world in crisis and new social technology has left
    brands scrambling for profits and consumers desperate for change. What if we
    could achieve both? What if brands and consumers could partner using social
    media to build communities, profits and a better world? That’s the promise
    of a We First world.
    Simon Mainwaring is an author, blogger, speaker and founder and CEO of We
    First, a social branding consultancy. A former Nike creative at Wieden &
    Kennedy, Portland, and worldwide creative director for Motorola at Ogilvy,
    he is a member of the GMI Digital Advisory Board, the Advisory Board of the
    Center for Public Diplomacy at the Annenberg School, AdAge’s Power150 and is
    an Expert Blogger for Fast Company.

    Did someone forward this to you?
    [12]Subscribe here.
    Links:
    12. http://wefirstbranding.us2.list-manage.com/subscribe?u=c2c11b3d1aa1cbebf73b8730a&id=2070b1166e

    Don’t want to receive these emails anymore? Bummer, but you can
    [13]unsubscribe instantly.
    [14]Become a fan on Facebook | [15]Follow We First on Twitter | [16]Connect
    with We First on Linked In
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    email
    Copyright © 2011 We First
    Links:
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  10. Hi everyone!

    It’s the last day of the launch week for We First, and we really need your support today, because with a little help, we’re hoping to reach the bestseller lists next week. So, if you haven’t already, please order your copy of We First today by clicking this Amazon link: http://amzn.to/mMKMK8.

    If you have ordered a copy, THANKS! We’d love for you to please share this link with your friends and communities.

    There are many benefits to buying this book today:
    1. If you’re part of a company, you will learn how to use social technology to drive profits.
    2. If you’re a concerned consumer, you will learn how to use social media to have a positive impact.
    3. And, everyone will learn how to use social media to build a world we want to live in.

    Order today, and you will receive 3 additional FREE GIFTS on the future of branding, advertising and socially responsible shopping.

    We can’t thank you enough for your support, it means a lot.

    ==============================================
    Unsubscribe from this list:
    http://wefirstbranding.us2.list-manage.com/unsubscribe?u=c2c11b3d1aa1cbebf73b8730a&id=2070b1166e&e=852b24279a&c=9a69e6ab24

    Forward this email to a friend:
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  11. Hi Everyone!

    I can’t believe this is the last day of the launch week for We First. I started working on the book 4 years ago, and I’ve been really encouraged by the response of companies about the greater role they can now play in scaling positive change. I wanted to ask your help one last time on this last day of the launch week of the book. 

    My hope is to make this conversation one of the most important issues for business today. That’s why I would so appreciate if you order a copy or even better yet copies of We First today. This way, the sales can contribute to the best seller lists that will then keep this conversation top of mind with an even broader audience. 

    So, thanks for your support this week, thanks for your patience on all of our emails and thanks for helping us over this final hurdle by ordering your copy today. Here’s the link: http://amzn.to/mMKMK8.  And remember, 10% of all proceeds from the purchases of We First will be donated to ‘Girl up,’ a campaign of the United Nations Foundation.

    We so appreciate your support, it means a lot. 

    – Simon Mainwaring

    ==============================================
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    We First Hits the Bestseller Lists

    I wanted to thank everyone for their support in the launch of We First. We
    are so excited that the message is resonating and that it is contributing to
    the conversation that is changing the role of brands and the private sector.
    Here’s how We First fared on the bestseller lists:

    #4 on the New York Times Advice/How To bestseller list

    #5 on the New York Time Hardcover Business bestseller list

    #2 on the Wall Street Journal Business bestseller list

    #4 on the USA Today bestseller list
    …as well as being a #1 bestseller on Amazon and Barnes and Noble.

    Finally, last week, Amazon named We First as one of the Top Ten Business
    Books of 2011 so far.

    This would not have been possible without all your support and from everyone
    here at We First, a huge thank you.

    _We First on Non-profits:_ One of the themes that We First explores is how
    non-profits can become more effective marketers to help further the
    important work they do. Here are a few thoughts on some of the challenges
    that non-profits face.

    Understandably, social media has been hailed by many non-profits as a
    critical tool to help them fund-raise and do their valuable work more
    effectively. Success stories like fund-raising for victims of the Haiti
    earthquake and Japanese tsunami victims are proof of the ease with which
    non-profits can now make people aware of a crisis and allow them to
    contribute to the urgent needs of others. But there can also be a downside,
    one that non-profits must be aware of if they hope to leverage social media
    to their advantage.

    The ability of a non-profit to use social media to build a dialogue with its
    community forces it to define itself in ways that often weren’t necessary
    before. The fact that non-profits can now market to consumers in ways
    normally reserved for for-profit brands means that they must become more
    effective marketers. These new expectations include the following:

    _1. SELF DEFINITION:_ All non-profits do incredibly meaningful work but to
    be most effective as marketers they need to define themselves within the
    cause category that they work in. There needs to be a unique point of view
    on the cause itself so that one non-profit can distinguish itself from
    others working in the same cause category.

    _2. ENGAGEMENT:_ One of the great challenges for non-profits is the constant
    need to fund-raise. Yet with staffing and resources spread often spread so
    thin, it’s difficult to have enough employees to engage with your community
    on an real-time basis as well as do the meaningful work that’s required in
    the field. Yet this is necessary if a non-profit hopes to sustain an active
    and engaged online community.

    _3. REPOSITIONING:_ Non-profits benefit greatly from partnerships with
    for-profit companies, but for that to happen non-profits must to be able to
    make their case as to the value of the partnership to the for-profit brand.
    Too often, non-profits pitch themselves on the basis of the cause that they
    are supporting alone. But as with any pitch situation, the offering must be
    framed in terms of the needs of your potential client – in this case the
    for-profit brand.

    _4. CREATIVITY:_ Donor fatigue is an enormous challenge for non-profits at
    any time, especially after a series of natural disasters as we just saw with
    Haiti, Pakistan, and Japan. While social media gives non-profits the ability
    to engage with their community more easily, they must become more creative
    in their strategies and messaging to sustain their interest and support
    through a series of natural disasters.

    _5. TECHNOLOGY:_ It’s hard enough for a for-profit company to keep pace with
    the marketplace with all the resources that it possesses. It’s even more
    difficult for a non-profit with its limited resources. Yet the non-profit
    world must become increasingly tech-savvy so that they know how their
    donor-base is relating with each other and what tools are most appropriate
    to help them reach their goals.

    The challenges that social media presents to non-profits are as daunting as
    they are for for-profit companies. The ability to connect with people so
    easily brings with it the expectation of constant engagement and sustained
    results. As such, it’s critical for non-profits to add to their skill sets
    and become effective storytellers fascinated with emerging technologies. We
    First was written to help non-profits do this by laying out a step-by-step
    action plan for how brands use social media to build their communities,
    drive their fund-raising, and help build a better world.

    _Featured reviews of We First:_
    [2]Social Media Drives Social Change and the We First Community
    Links:
    2.

    By Melissa Rowley
    [3]Book: We First: How Brands & Consumers Use Social Media To Build A Better
    World
    Links:
    3. http://www.publishersweekly.com/978-0-230-11026-7?utm_source=We+First+Newsletter&utm_campaign=d32cacc983-We_First_Newsletter_July_15_20117_15_2011&utm_medium=email

    By Beth Kanter

    _Featured guest posts:_
    [4]Four reasons we must re-engineer market capitalism [5]10 actions
    consumers can take to reinvent capitalism
    Links:
    4.
    5. http://www.publishersweekly.com/978-0-230-11026-7?utm_source=We+First+Newsletter&utm_campaign=d32cacc983-We_First_Newsletter_July_15_20117_15_2011&utm_medium=email

    A struggling economy, a world in crisis and new social technology has left
    brands scrambling for profits and consumers desperate for change. What if we
    could achieve both? What if brands and consumers could partner using social
    media to build communities, profits and a better world? That’s the promise
    of a We First world.
    [6]Twitter4 [7]facebook [8]Linked in [9]YOU TUBE
    Simon Mainwaring is an author, blogger, speaker and founder and CEO of We
    First, a social branding consultancy. A former Nike creative at Wieden &
    Kennedy, Portland, and worldwide creative director for Motorola at Ogilvy,
    he is a member of the GMI Digital Advisory Board, the Advisory Board of the
    Center for Public Diplomacy at the Annenberg School, AdAge’s Power150 and is
    an Expert Blogger for _Fast Company_.
    Links:
    6. http://twitter.com/simonmainwaring?utm_source=We+First+Newsletter&utm_campaign=d32cacc983-We_First_Newsletter_July_15_20117_15_2011&utm_medium=email
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    9. http://www.youtube.com/WeFirstTV?utm_source=We+First+Newsletter&utm_campaign=d32cacc983-We_First_Newsletter_July_15_20117_15_2011&utm_medium=email

    Did someone forward this to you?
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    Don’t want to receive these emails anymore? Bummer, but you can
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    We First Hits the Bestseller Lists

    I wanted to thank everyone for their support in the launch of We First. We are so excited that the message is resonating and that it is contributing to the conversation that is changing the role of brands and the private sector. Here’s how We First fared on the bestseller lists:

    #4 on the New York Times Advice/How To bestseller list

    #5 on the New York Time Hardcover Business bestseller list

    #2 on the Wall Street Journal Business bestseller list

    #4 on the USA Today bestseller list
    …as well as being a #1 bestseller on Amazon and Barnes and Noble.

    Finally, last week, Amazon named We First as one of the Top Ten Business Books of 2011 so far.

    This would not have been possible without all your support and from everyone
    here at We First, a huge thank you.

    _We First on Non-profits:_ One of the themes that We First explores is how
    non-profits can become more effective marketers to help further the
    important work they do. Here are a few thoughts on some of the challenges
    that non-profits face.

    Understandably, social media has been hailed by many non-profits as a
    critical tool to help them fund-raise and do their valuable work more
    effectively. Success stories like fund-raising for victims of the Haiti
    earthquake and Japanese tsunami victims are proof of the ease with which
    non-profits can now make people aware of a crisis and allow them to
    contribute to the urgent needs of others. But there can also be a downside,
    one that non-profits must be aware of if they hope to leverage social media
    to their advantage.

    The ability of a non-profit to use social media to build a dialogue with its
    community forces it to define itself in ways that often weren’t necessary
    before. The fact that non-profits can now market to consumers in ways
    normally reserved for for-profit brands means that they must become more
    effective marketers. These new expectations include the following:

    _1. SELF DEFINITION:_ All non-profits do incredibly meaningful work but to
    be most effective as marketers they need to define themselves within the
    cause category that they work in. There needs to be a unique point of view
    on the cause itself so that one non-profit can distinguish itself from
    others working in the same cause category.

    _2. ENGAGEMENT:_ One of the great challenges for non-profits is the constant
    need to fund-raise. Yet with staffing and resources spread often spread so
    thin, it’s difficult to have enough employees to engage with your community
    on an real-time basis as well as do the meaningful work that’s required in
    the field. Yet this is necessary if a non-profit hopes to sustain an active
    and engaged online community.

    _3. REPOSITIONING:_ Non-profits benefit greatly from partnerships with
    for-profit companies, but for that to happen non-profits must to be able to
    make their case as to the value of the partnership to the for-profit brand.
    Too often, non-profits pitch themselves on the basis of the cause that they
    are supporting alone. But as with any pitch situation, the offering must be
    framed in terms of the needs of your potential client – in this case the
    for-profit brand.

    _4. CREATIVITY:_ Donor fatigue is an enormous challenge for non-profits at
    any time, especially after a series of natural disasters as we just saw with
    Haiti, Pakistan, and Japan. While social media gives non-profits the ability
    to engage with their community more easily, they must become more creative
    in their strategies and messaging to sustain their interest and support
    through a series of natural disasters.

    _5. TECHNOLOGY:_ It’s hard enough for a for-profit company to keep pace with
    the marketplace with all the resources that it possesses. It’s even more
    difficult for a non-profit with its limited resources. Yet the non-profit
    world must become increasingly tech-savvy so that they know how their
    donor-base is relating with each other and what tools are most appropriate
    to help them reach their goals.

    The challenges that social media presents to non-profits are as daunting as
    they are for for-profit companies. The ability to connect with people so
    easily brings with it the expectation of constant engagement and sustained
    results. As such, it’s critical for non-profits to add to their skill sets
    and become effective storytellers fascinated with emerging technologies. We
    First was written to help non-profits do this by laying out a step-by-step
    action plan for how brands use social media to build their communities,
    drive their fund-raising, and help build a better world.

    _Featured reviews of We First:_
    [2]Social Media Drives Social Change and the We First Community
    Links:
    2.

    By Melissa Rowley
    [3]Book: We First: How Brands & Consumers Use Social Media To Build A Better
    World
    Links:
    3. http://www.publishersweekly.com/978-0-230-11026-7?utm_source=We+First+Newsletter&utm_campaign=dda31996e4-We_First_Newsletter_August_15_20117_15_2011&utm_medium=email

    By Beth Kanter

    _Featured guest posts:_
    [4]Four reasons we must re-engineer market capitalism [5]10 actions
    consumers can take to reinvent capitalism
    Links:
    4.
    5. http://www.publishersweekly.com/978-0-230-11026-7?utm_source=We+First+Newsletter&utm_campaign=dda31996e4-We_First_Newsletter_August_15_20117_15_2011&utm_medium=email

    A struggling economy, a world in crisis and new social technology has left
    brands scrambling for profits and consumers desperate for change. What if we
    could achieve both? What if brands and consumers could partner using social
    media to build communities, profits and a better world? That’s the promise
    of a We First world.
    [6]Twitter4 [7]facebook [8]Linked in [9]YOU TUBE
    Simon Mainwaring is an author, blogger, speaker and founder and CEO of We
    First, a social branding consultancy. A former Nike creative at Wieden &
    Kennedy, Portland, and worldwide creative director for Motorola at Ogilvy,
    he is a member of the GMI Digital Advisory Board, the Advisory Board of the
    Center for Public Diplomacy at the Annenberg School, AdAge’s Power150 and is
    an Expert Blogger for _Fast Company_.
    Links:
    6. http://twitter.com/simonmainwaring?utm_source=We+First+Newsletter&utm_campaign=dda31996e4-We_First_Newsletter_August_15_20117_15_2011&utm_medium=email
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    Did someone forward this to you?
    [10]Subscribe here.
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    Don’t want to receive these emails anymore? Bummer, but you can
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    The following person invited you to be their friend on Facebook:

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    Facebook is a great place to keep in touch with friends, post photos, videos and create events. But first you need to join! Sign up today to create a profile and connect with the people you know.
    Thanks,
    The Facebook Team

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    Special announcement from We First!

    The first ever
    We First Social Branding Seminar!

    We are super excited to announce the first We First Social Branding Seminar to be held in Los Angeles, in February 2012. This two day training event with Simon Mainwaring has been specifically designed to enable Fortune 500 brands, non-profits, social entrepreneurs, starts-ups and personal brands to master both brand storytelling and social technology to build their profits and positive impact. Check out the [2]Social Branding Seminar registration page now for information and to sign up for our special early bird ticket price.
    Links:
    2. http://www.wefirstseminar.com?utm_source=We+First+Newsletter&utm_campaign=eb453d80f3-We_First_Newsletter_October_17_201110_17_2011&utm_medium=email
    At the seminar, you’ll learn:
    * How to DEFINE YOUR BRAND – its Purpose, Manifesto and Vision.
    * How to create a BRAND IDENTITY that’s authentic and stands out from the crowd.
    * How to craft a MARKETING CAMPAIGN that builds a loyal community.
    * Where to start with SOCIAL MEDIA and what TOOLS to use.
    * Social media STRATEGIES AND TACTICS to achieve your business goals.
    * How to MAINTAIN YOUR COMMUNITY and inspire them to build your business.

    Places are limited so register now at [3]www.wefirstseminar.com.
    Links:
    3. http://www.wefirstseminar.com?utm_source=We+First+Newsletter&utm_campaign=eb453d80f3-We_First_Newsletter_October_17_201110_17_2011&utm_medium=email

    Take the We First Survey & Win!

    As you know, the mission of We First is to help companies use social media
    to bring their purpose to life in ways that create profit and positive
    social impact. As we’re preparing the content of the [4]We First Social
    Branding Seminar, we’d wanted to give you the chance to tell us what you
    need most.
    Links:
    4. http://www.wefirstseminar.com?utm_source=We+First+Newsletter&utm_campaign=eb453d80f3-We_First_Newsletter_October_17_201110_17_2011&utm_medium=email

    That’s why we’ve prepared a [5]survey about the challenges you face are
    facing building your business and online community. If you haven’t taken it
    yet, just click the link below and tell us what you need to know about
    branding and social media. To say thanks for your time and input, we’ll send
    you a free brand training video as soon as you finish the last question.
    Links:
    5. http://www.wefirstsurvey.com?utm_source=We+First+Newsletter&utm_campaign=eb453d80f3-We_First_Newsletter_October_17_201110_17_2011&utm_medium=email

    Plus, you’ll be entered into a drawing where you could win one of four $50
    Amazon gift cards.

    To take the We First survey now, click here: [6]http://www.WeFirstSurvey.com
    Links:
    6. http://www.wefirstsurvey.com?utm_source=We+First+Newsletter&utm_campaign=eb453d80f3-We_First_Newsletter_October_17_201110_17_2011&utm_medium=email

    Current Events Links

    _Occupy Wall Street:_ As the movement spread throughout the country and
    around the world, it’s yet another example of how social media is being used
    to driven citizen and customer engagement. Only this time, the targets are
    Wall Street and corporations.
    [7]Click here to view
    Links:
    7.

    _Steve Jobs:_ The tech world and beyond are mourning the loss of the genius
    and inspiration that was Steve Jobs. Yet Apple has invested in fascinating
    ways to perpetuate his impact and leadership style.
    [8]Click here to view
    Links:
    8.

    _Banks:_ A struggling economy and consumer distrust are simply adding the
    mounting challenges faced by institutions like Bank of America.
    [9]Click here to view
    Links:
    9.

    _Social Good:_ From shared values to cancer curing mobile apps, the social
    good space is changing at a blistering and inspiring pace.
    [10]Click here to view
    Links:
    10.

    _Facebook:_ The f8 Conference saw the introductions of new tools like
    Timeline and Ticker that will transform the way both brands and their
    customers relate with each other.
    [11]Click here to view
    Links:
    11.

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    To the We First Community:

    Firstly, thanks so much for your ongoing support of We First. It’s an
    exciting time for us as we expand to provide branding support beyond the
    book itself. Part of these changes involves improving the tools we use to
    interact with our community, and we’re switching to a new email service that
    will allow us to give you even more free content! The last thing we want to
    do is annoy anyone, so as we move over to this new email service, we’re
    asking you to opt-in to continue to receive our free newsletters, content,
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    We look forward to sharing more great stuff so click here to opt-in. It will
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    Thanks,
    Simon
    Founder, We First
    [13]Twitter4 [14]facebook [15]Linked in [16]YOU TUBE
    Simon Mainwaring is an author, blogger, speaker and founder and CEO of We
    First, a social branding consultancy. A former Nike creative at Wieden &
    Kennedy, Portland, and worldwide creative director for Motorola at Ogilvy,
    he is a member of the GMI Digital Advisory Board, the Advisory Board of the
    Center for Public Diplomacy at the Annenberg School, AdAge’s Power150 and is
    an Expert Blogger for _Fast Company_.
    Links:
    13. http://twitter.com/simonmainwaring?utm_source=We+First+Newsletter&utm_campaign=eb453d80f3-We_First_Newsletter_October_17_201110_17_2011&utm_medium=email
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  16. Hi,

    Simon here. I noticed you hadn’t had a chance yet to confirm that you want to stay on our list to receive our free branding and social media newsletters, video content and training. So I’m just checking in because I’d love to stay connected as part of the We First community. Please take a few seconds to join to our new email service by visiting http://wefirstbranding.com/opt-in Plus, as soon as you register, you’ll get a new FREE BRANDING TRAINING VIDEO.
    “Why are you asking me to do this, Simon?” Good question! Thanks to everyone’s amazing support for the book, We First has grown and we needed to change how we connect with people and that means we need a new email provider. So rather than lose contact, we had to ask you to stay connected. That way we can continue to share the best and latest information, content and training around branding, social media and purposeful brand engagement. Plus by asking you to join, we make sure we don’t annoy anyone with emails they don’t want.
    So go to http://wefirstbranding.com/opt-in to stay connected and thanks for your time. And remember, you can unsubscribe whenever you want.
    Thanks and really hope all is well,

    Simon

    Founder, We First
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Simon Mainwaring

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