The perils of using social media are now widely appreciated as PR disasters have filled the press for several years ranging from insensitive CEO remarks, wayward employee posts, and outright foolish marketing. It’s not surprising that much has been written about how to contain the damage to a brand, but little time has been devoted to risk mitigation in the first place.
So how do you ensure your employees understand your company’s social media policy and the guardrails built into it? How do employees use social media in ways that comply with regulatory and legal requirements? How can you empower your employees to talk about the company and its brand with confidence without fear of making a public mistake that could cost them their job?
Comply Socially offers social media courses through desktop and mobile that helps organizations and employees use social media within compliance, transparency, disclosure, ethics, and privacy restrictions. This type of employee preparation improves reputation protection, data security, regulatory compliance, malware control, and all the dangers that come with employee now using their own devices at work. As CEO, Eric Schwartzman says:
“Having a social media policy doesn’t protect you. Very few employees actually read corporate policy. We added the cloud-based social media policy training courses to teach employees how to evaluate risk and make smart decisions about how to use social media.”
With increased reach through social media comes greater transparency and accountability for brands. With 87% of companies using social media and 23% of online time spent on social media, protecting your employees and your brand is critical now to mitigating risk and unlocking the full potential of social media to build your business.
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Simon Mainwaring is the founder of We First, a leading brand consultancy that provides purpose-driven strategy, content, and training that empowers companies to lead business, shape culture, and better our world.