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Tag Archives: Customer
Brands, be thankful for angry customers
February 11, 2010
11 Comments
For a long time advertising has operated on a conceit that brands and consumers were in dialogue when, in truth, brands were dictating consumer behavior, pushing messaging on the public and often exploiting their trust or gullibility. Phrases such as …
Posted in Brands, Consumers, Social media
Tagged Brands, Consumer behaviour, Customer, social network
11 Comments