This year We First promised to deliver more valuable free training to help you build your brand reputation, community and positive social impact. So we’re very excited to announce the first free webinar in this new series to be held on Wednesday, April 17th at 11.00 – 12.30 pm PST.
The focus is a series of challenges that every company faces today. How do you reinvent yourself to tap into the power of new social technologies? How do you tell your brand story in a way that inspires customers to promote your brand? And how do you maintain your leadership over time in the face of today’s competitive and fast changing marketplace. So please join us and I’ll share the insights I’ve learned working on brands as diverse as Nike, Coca-Cola and Toyota.
What you will learn in the webinar includes:
- How to tell your brand story in a way that enhances your company’s reputation, employee productivity and customer engagement.
- How to avoid the number one storytelling mistake that brands consistently make
- How and why to differentiate your story from others in an increasingly crowded category and marketplace.
And you will walk away from the webinar with:
- The 8 steps you must take to become a brand that customers want to promote.
- How to sustain your customer community over the long term and avoid community attrition.
- How to maintain a leadership position and competitive advantage even as technology changes.
You’ll get an inside look to how leading companies tell their brand stories using social and mobile technologies in ways that scale their business and social impact.
So reserve your spot now and make sure you have any questions ready because we’ll be doing Q&A for a half hour at the end.
Plus if you have a clash at that time, be sure to still register as you’ll then get an on-demand copy to watch at your convenience.
We’re doing this series to make sure you get benefit of the best practices and insights of the industry and we’re committed to your success.
So register now and we look forward to connecting next week.
Last year I shared a sample social contract between a brand and its customers as a demonstration of how a company builds a community around shared values and a common purpose, the goal being to not only build a better world but to inspire customers to help build your business with you.
In addition, I shared the Manifesto, Values and Beliefs of We First in the hope that they would help you frame a company and community culture that would drive your bottom line and social impact.
The companion piece to these documents is the agreement you make with your employees who are obviously responsible for how well your company does. So having finalized the workplace rules of working at We First, I wanted to share them with you in case they are useful to your business. The goal here is to create a culture in which people want to give your their best, both because they are happy and because they believe in the values of the company. So here are the workplace rules at We First.
1. Write down what you want for yourself at work over the next 6 and 12 months, share with the team, and hold yourself and us accountable.
2. Tell the team your frustrations with clients, co-workers or life at weekly meetings. We can’t help if we don’t know.
3. Never compromise your exercise regime or diet due to work. If there’s too much to do, we’ll get more help.
4. If you need a change of scene, work outside or in a coffee shop. Just take your phone.
5. Ride your bike at lunchtimes. The wind wipes away stress.
6. If there’s no client coming in, wear what you want. Sliding in socks is recommended.
7. If you’re tired, tap a nap in your office or the hammock. We need you happy and sharp.
8. Decorate your office to make it your own. It should reflect you, not your work.
9. If there’s a cause you really care about tell us so we can support it.
10. Never worry about credit or ownership of work. It will always be We First on everything.
By empowering your employees to succeed you create success for your company, and while this may seem miles away from the corporate hierarchical structure and dynamics of the past, when we start to treat our employees like human beings they deliver their best for you and your business.
Do you believe such employee treatment too indulgent or a path to productivity?
I recently had the pleasure of speaking at the iStrategy Conference in Melbourne. The day was special for three very important reasons. First, it was great to be included in the conference. Second, it was the first time I ever spoke in Australia since We First, the book, came out. Third, my mum (Australian spelling) was in the audience! I was so chuffed to get to speak in front of her.
The video has just been posted and I wanted to share the insights with you. (It’s just like a free trip to Melbourne without the jet lag!) Plus here are the slides for you to download.
If, after watching the video you’re interested in finding out how you can build your company into a scalable social brand and receive a free ticket to our next We First Social Branding Seminar in the Fall, click here.
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We First training and consulting helps the world’s most innovative brands tell the story of the good work they do in ways that build their reputation, employee productivity, sales and social impact.