The We First Blog.

This week in social media: Google+, citizen activism and the future of journalism

January 13, 2012 Comments

Last week I had the pleasure of joining other guests on This Week in Social Media with host, Robert Tercek. As always, it was a lively discussion ranging from the rise of Google+, to citizen and consumer activism, to the future of journalism. I hope you enjoy it.


Smart Trust: Your must-read guide building trust to ignite your brand

January 10, 2012 Comments

No topic strikes at the heart of so many problems challenging our country, the private sector, and business success than the issue of trust.

Today’s marketplace is almost defined by a lack, or loss, of trust. This is borne out by research by the world’s largest PR firm, Edelman, whose 2011 Trust Barometer found that trust in US business to do the right thing had fallen eight points in the last year to be only five points above Russia. So nothing could be more important right now than a book that speaks to the architecture of trust with a view to core business benefits that include teamwork, culture change and leadership, all of which drive profits.

Smart Trust, by renowned bestselling New York Times bestselling author, Stephen Covey and Greg Link, is a book that all business leaders need to read. This is apparent from the outset, where the foreword by Indra Nooyi, the CEO of PepsiCo (Fortune’s most influential female business leader for the last five years running), characterizes this book as a renaissance of trust.

Like all hard-won victories, trust needs to be earned, built, and maintained. Steven and Greg to a masterful job of telling us exactly how to do that step-by-step so that we can integrate it within our organizations and take it to market. Not surprisingly, rather than looking at the issue of trust from the outside in, they challenge each of us to build trust within an organization from the inside out. Specifically, it starts by requiring that each of us choose to believe in trust again and builds through 5 key steps:

1. Choosing to believe in trust
2. Starting with yourself
3. Declaring your intent and assuming the same positive intent in others
4. Doing what you say you’re going to do
5. Leading by extending trust to others

As self-evident as these may sound, anyone who’s worked in a large organization knows that the integration of such human qualities throughout a company’s culture requires a delicate and specific set of skills. Using insights from their work with thousands of employees in companies like AT&T, Frito Lay, La Nova, Zappos and Whole Foods, Steven and Greg walk us through the insights learned from hands-on experience in transforming large scale corporate cultures into bastions of trust.

Ironically, it’s these very human qualities that define the interactions between employees, between employees and leadership, and ultimately the profits of a company. Smart Trust is an indispensable guidebook in how you not only create, disseminate, and inspire trust within an organization, but in so doing, unlock all the brand reputation, customer service, and bottom-line benefits for a company that only trust can create. It’s a must read so order your copy now by clicking here, or visit


Robert Tercek: The Future of TV, Social Media and Storytelling

January 9, 2012 Comments

We’re super excited to announce that Robert Tercek is a special guest speaker at ther We First Seminar on February 1-2 at the Marina del Rey Marriott in California. Robert is one of the world’s most prolific creator of interactive entertainment and former President of Digital Media for OWN: The Oprah Winfrey Network, as well as previously serving in executive leadership roles at Sony Pictures Entertainment, MTV: Music Television and several startup technology companies.

So I wanted to share this TEDx talk to give you a little insight into some of Robert’s thinking. At the We First Seminar, he’ll be working on your Social Branding Blueprint for 2012 with a specific focus emerging media and technology so you’re well positioned for success this year and beyond. Specifically he’ll address the following questions:

1. Why social media isn’t just a business modification but a total business transformation

2. How to dialogue with your customers using the latest in social technology and media

3. The skill sets you must possess to keep up with your audience and market successfully in the future

So if you’re interested in what comes next there is no better authority than Robert and along with Carol Cone (Global Practice Chair of Edelman Business+Social Purpose), we’ll be working with you for two days on building your Social Branding Blueprint for this year and beyond. But don’t delay, places  are limited and time is almost up to register. Go to and join us to ensure your success in 2012

You can follow Robert on twitter @superplex






Tweet Memories: Top Ten Posts of 2011

January 6, 2012 0 Comments

As we wave good-bye to 2011 it’s always fun to look back at some of the ground we covered in the news, our thinking and our lives. Here’s the ten most popular posts for 2011 from my blog and thanks …

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Top Ten New Year’s Resolutions for brands

January 4, 2012 2 Comments

A lot is going to be demanded of business leaders in 2012 due to fast-changing social technology that is remaking the business landscape in the midst of a tough economy. To ensure that you’re one of the success stories of …

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Happy New Year from We First

December 30, 2011 4 Comments

What a year 2011 was! It was mad, fun, nerve-wracking, infuriating, surprising, depressing, stressful, joyous, exhausting, and more. So much sobering news around the world, so much painful, heartfelt transformation, so much optimism in the face of challenges by millions …

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2012 Prediction: The Year of Customer Activism

December 29, 2011 1 Comments

2011 has been distinguished by dramatic citizen activism in the United States and around the world. Perhaps largest in public consciousness are the Arab Spring revolutions that continue to transform the political landscape in the Middle East, and the homegrown …

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What Corporate America must learn from #OccupyWallStreet to succeed in 2012

December 20, 2011 2 Comments

Over the last several months we have witnessed the rise of the #OccupyWallStreet movement, both across America and around the world, and witnessed its tour of a familiar news cycle. At first, it was dismissed out of hand as a …

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About Simon Mainwaring

We First training and consulting helps the world’s most innovative brands tell the story of the good work they do in ways that build their reputation, employee productivity, sales and social impact.

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