Michele Mosa, Dir. of Corporate Citizenship at Samsung Electronics America: Educating The Future
April 12, 2022
Michele Mosa is the Director of Corporate Citizenship at Samsung Electronics America. In her role, Michele guides their transformative initiatives, including Samsung’s annual ‘Solve For Tomorrow’ Contest. The contest is open to all public school students and encourages them to build solutions and address the most pressing issues impacting society. Michele reveals why it is so critical for her company to support public teachers, help mentor the innovators of tomorrow, and build a brighter future – together.
This episode of Lead With We was produced and edited by Goal 17 Media and is available on Apple Podcasts, Google Podcasts, Spotify, Amazon Music, and Audible. You can also watch episodes on YouTube at WeFirstTV.
Guest Bio
Michele Mosa:
Michele Mosa is Director, Corporate Citizenship at Samsung Electronics America, leading Samsung’s STEM education programming, including the Solve for Tomorrow contest.
At Samsung, Michele leads the strategy behind the flagship initiative, oversees a team of passionate purpose leaders, and manages the day-to-day stakeholder relationships of the multi-million-dollar program. She has extensive experience delivering and driving Strategy, Innovation, Technology, and CSR.
Michele is passionate about exploring the space where technology meets humanity and inspiring others to realize that their voice matters. Michele has a MBA in Change Management and Entrepreneurship & Innovation from NYU Stern.
Transcription
Simon Mainwaring:
From We first and Goal 17 Media, welcome to Lead With We. I’m Simon Mainwaring, and today I’m joined by Michele Mosa, the director of corporate citizenship at Samsung Electronics America. Now, Samsung is one of the largest technology companies in the world, and as its director of corporate citizenship, Michele oversees its STEM and STEAM education programming that address real world issues and inspire change across local communities. We’ll discuss how to create and scale a corporate impact program that builds reputation and delivers impact where it’s needed most, and how a global enterprise is course-correcting our future by with teachers and students to unlock solutions that better life for all. Michele, welcome to lead with we.
Michele Mosa:
Thank you so much, Simon. I’m so happy to talk with you today.
Simon Mainwaring:
I’m always fascinated how somebody in the corporate world ends up in the do-good space, because we need more of that every day. I know you studied at NYU, The Stern School of Business.
Michele Mosa:
I did.
Simon Mainwaring:
How did you end up at Samsung, and then how did you migrate to corporate citizenship?
Michele Mosa:
Sure. It was pretty interesting journey. I was enjoying what I was doing, and then I started noticing that there was quite a few women in my circle and some folks that I had met through business school that had entered the space and exited the space. I wanted to be a part of keeping people, especially women, in that space. I learned about a position in the corporate citizenship department for our STEM education programming and I thought, that’s it, this is what I need to be a part of. I guess the rest is history, because I interviewed for the position and I am now in it.
Simon Mainwaring:
At Lead With We, we’re always talking about purposeful business broadly, but there’s different kind of lanes that you can play in. Can you help us understand the distinction between, for example, sustainability and ESG, which is environmental, social and governance strategies and philanthropy and corporate citizenship, because easy to get them confused.
Michele Mosa:
Right, that is true, and there is overlap between all of those areas. My focus area, which is corporate citizenship, is as an organization, at Samsung, how do we act in the community? How do we contribute? Not just a donation, let’s say, not just a philanthropic donation to an organization that we believe in, but what is our strategy as an organization, how does that align with what’s happening in the community and the NGOs around us, and how can we partner together to benefit our communities? That might look like a program like Samsung Solve For tomorrow, where we contribute to schools all across the country. It might look like volunteerism, employee volunteerism and mentorship with community members. Those are the two primary areas, but it could also be programming for our employees to help them and support them as they’re donating to causes that they care about.
Simon Mainwaring:
I’ve always got a healthy cynicism towards the business doing good space, because I think we need to, to hold people accountable and so on. Where do you feel the pressure to do that comes from? You’re one of the largest technology or electronic companies in the world, and I’m talking about all companies here. Is it from employees? Does it come from consumers? Is it an expectation from the local communities you work in to really shore up your license to operate in their communities? Because it’s a shift in focus, capital, attention, resources, why do companies do it?
Michele Mosa:
I think it’s all of the above. You listed all of the reasons and I’m sure there’s others that you and I can come up with, but first and foremost, this is who we are at Samsung. One of our core values is co prosperity. When I started at Samsung day one, I had a notebook, listed out our values, and the one that really popped out, there’s excellence, being customer centric, co-prosperity. We really care about the communities where we live and work, we care about those communities that our customers live in work in. That’s who we are at Samsung. I can give that answer from Samsung’s perspective, but I know some of the other explanations you gave are also relevant.
Simon Mainwaring:
You also have a mission for your corporate citizenship. I mention this because it’s not about just doing good broadly and doing these ad hoc impact initiatives, because in my experience, all you end up doing is broadcasting your schizophrenia to everyone. People are like, “Well, I know you do this and you do this and you do this,” but if you ask me, even an employee, what Samsung stands for, you wouldn’t be able to actually articulate it because they just see all these various tactics. What is the mission of the corporate citizenship department?
Michele Mosa:
Our mission is together for tomorrow, enabling people. Everything that we do of course is involved in the tech space, but we’re looking forward to tomorrow, what are those gaps in our communities that we can help support and help fill? Also, how do we enable people to succeed as we try to close those gaps? The Samsung Solve For Tomorrow contest is an example of that. We observed that there was a gap in the STEM skills and that in the next 10 to 20 years, this is very well known, that there are not enough people who will have the right STEM skills to fill that we need at Samsung and all other technology companies. Simon Mainwaring: I think that’s really important, what you’re mentioning here, because you can’t do all of this work in a vacuum. It’s got to make sense for the business, it’s got to be relevant to the business, the category, the industry. By supporting young minds in terms of STEM and STEAM, in a sense it’s doing good and filling a gap in terms of what’s needed, but it’s also building the next generation of people who would be interested in those industries, correct?
Michele Mosa:
Correct. Yes, correct.
Simon Mainwaring:
I think that’s really important to note, because sometimes I think one of the challenges for leaders out there today is with so many crises all at once, from geopolitical conflicts through to COVID, through to the climate emergency, through to the response to the Black Lives Matter movement, I think a lot of leaders feel overwhelmed. They’re like, “Where do I put my attention?” How do you decide where to show up and what things you can actually recognize as important, but they aren’t specifically relevant to Samsung?
Michele Mosa:
The Samsung Solve For Tomorrow program enables us to do just that, through the way that students and teachers are inspired. We’ve created this platform, it’s a contest that happens every year, where we ask students that are in grades six through 12 across the US to tell us about a problem in their community that they’re trying to solve using STEM. It’s a really straightforward ask to teachers and students. They then tell us the most pressing problems through their ideas and through their solutions.
Michele Mosa:
Last year, we received quite a few ideas that came through that were related to social justice. We saw quite a few ideas related to the ongoing pandemic this year. We’re seeing a lot about food scarcity, we’re seeing a lot about accessibility and different adaptable equipment to help those that need it. In that way, we’re able to provide a program that meets our objectives and our strategy, but also supports and address all of the needs that you just listed.
Simon Mainwaring:
STEM and STEAM have that versatility inherent within them because they can be applied in all these different ways. Actually, for those who don’t know, can you explain what STEM and STEAM are, because maybe some folks aren’t familiar with those terms.
Michele Mosa:
Sure. STEM is science, technology, engineering and math. STEAM, there’s that A in there, also is arts. Those are the disciplines and education for training those hard skills, STEAM and STEAM. Sometimes with STEAM, you also see arts being arts and design and arts and creativity, that falls under that umbrella as well.
Simon Mainwaring:
How do you choose where to play when you’ve got such a big issue like this? Whether you’re a startup, whether you’re an entrepreneur or a high growth company or a large corporation like Samsung, you’ve got this massive issue. Do you start with underserved communities? Do you start in the markets in which you operate? Then how do you decide, do you provide literal financing, do you provide resources, do you provide education? Where do you begin? Walk us through that process?
Michele Mosa:
Yeah. We’re 12 years in, we’re coming to the end of our 12th year shortly. It started with a really simple essay contest, asking students to tell us about an environmental cause they cared about. That’s how it started. We wanted to support STEM education and we wanted to encourage students to give back to their community and to their environment. It started as a simple and beautiful essay contest, and it’s evolved and we’ve pivoted over time.
Michele Mosa:
Where we are today is very different, but also very similar, than we were 12 years ago. The evolution really has been, okay, students care about the environment, but they care about so many other things. There’s so many other issues, and a lot of those issues even have sustainability and environmental concerns baked into them and built into them. About I think it was eight years ago now, we broadened the ask to students and teachers to solve a problem in their community using STEM. All of a sudden we saw these other issues coming up, social issues, we saw bullying, more recently we were seeing vaping, we’ve seen human trafficking. Students were talking about those issues that we are all talking about, and so we realized it was our duty to continue to look and to continue to evolve the program to meet the needs of the teachers and students.
Michele Mosa:
Listening is baked in to the Solve For Tomorrow program. We listen, we have a listening period at the end of every year, but we also listen throughout. If we need to tweak throughout, we do. At the end of the year, that’s when you’ll see those innovations of the program. The program has grown, it’s a $2 million contest now. We’ve given away over $20 million in those 12 years, over 25,000 schools have participated. Yeah, it’s definitely an evolution.
Simon Mainwaring:
I mean, in that journey, as you say, you evolve, you iterate, you tweak the program. A lot of the people listening to this would probably want to have some impact in some way through some program relevant to their business. Can you share one lesson or one course correction or one insight over those 12 years that where you saw, “Oh, wow, if we did this differently, we’d be more effective or we’d learn from something that we did in the past.”
Michele Mosa:
Sure. One thing we noticed was that we had, I believe it was four years ago now, we noticed that we had a set of teachers, these amazing hand raising teachers that were applying to the contest year in, year out. Many of them really became state finalists or maybe state winners, but didn’t progress. We worried, because they were spending time and they were acting as cheerleaders for their students and they were inspiring their students, but then maybe they weren’t getting all the way to a national winner or national finalist. At that point, we thought, okay, how can we continue to inspire them and really acknowledge their contribution through their participation in the Solve For Tomorrow program, and just as teachers in general.
Michele Mosa:
We took a pause for a moment, a pause for us is like three days, we took a pause and we listened to the teachers. From there, we said, “Okay, we know that the core Samsung Solve For Tomorrow contest, this is always going to be the case, there’s going to be teachers that don’t really get to this next level, but let’s provide additional programming for those teachers.” What we learned there is sometimes you can tweak the program, but other times you need to create some adjacent programs to meet the needs that come out of your learning.
Simon Mainwaring:
Yeah, exactly, because otherwise, it’s sort of winner takes all in a sense. The winners get the full benefits, but all of those who did so much work and actually had a measure of success get left out of the mix. Can you give us an example of some of the ideas that you have come up through the contest and then sure?
Michele Mosa:
Sure.
Simon Mainwaring:
Then what did Samsung do to embrace those ideas or scale them or take them to market?
Michele Mosa:
The focus of the Samsung Solve For Tomorrow contest is providing those skills to the teachers and students. We don’t necessarily focus on taking to market, but really giving the tools to the teachers and students and for them to repeat what they’ve learned as part of the contest, so the discipline of problem-based learning. What’s the problem I want to solve, how do I empathize about that problem, what STEM skills can I pull out to convert into this amazing idea, that’s what our objective is with the contest as it’s run.
Michele Mosa:
Some amazing ideas that have come out of it, they can go from, I guess five or six years ago using drones in agriculture was pretty new and pretty fresh, and so that school I think I mentioned, there’s a school in Gering, Nebraska, where they were using drones for spraying crops in a more efficient manner that minimized the usage of pesticides, which ultimately would get into the water supply. That was pretty, pretty innovative at that point, we get to see that every single year.
Michele Mosa:
This year, an example, I think there’s a school from New York, they’re middle school students. They developed a magnet and Velcro system to enable those who have prosthetics, children who have prosthetics, to ride a bike. There are already these tools and enabling devices to help children with prosthetics to ride a bike that are really expensive and not all parents have access to them. These students, sixth graders, created an affordable solution that could be used by all kids, by all families.
Simon Mainwaring:
That’s amazing.
Michele Mosa:
Yeah.
Simon Mainwaring:
That’s amazing. I mean, it’s so inspiring. Just from a practical point of view, what does a program look like? I mean, how does it work with the existing studying or classes they’re doing? Is this on top during the school week, or is it on a weekend thing? Then across how many schools and what sort of footprint? Give us a sense of that.
Michele Mosa:
Yeah. The Samsung Solve For Tomorrow contest asks public school students grade six through 12, across the US, in all 50 states and DC, to solve a problem in their community using STEM. Teachers submit on behalf of the students. The teachers work with the students to come up with the idea, but it’s really the students’ work. The program was founded in the US 12 years ago and it has since rolled out to 20 countries, so it is a global program now.
Michele Mosa:
It really depends, teachers tell us how they run the program and it’s all different. In some cases it’s embedded in their curriculum. Those teachers who’ve participated year in, year out, they just have Solve For Tomorrow as part of their curriculum. There’s a school in Kentucky, the Ashland School, they were a national winner three years back or four years back and they have a Solve For Tomorrow class that they offer in their school. But then, in some other cases, you have schools that have an extracurricular STEM club or some sort of engineering club and they do it after school. Then you see something in between as well, where a few hours a week are taken out in class time for the Solve For Tomorrow contest.
Simon Mainwaring:
Is there any particular student or story that stuck with you of all the things you’ve seen over all these years? Is there anyone that sort of struck you?
Michele Mosa:
You can’t choose your favorite because there’s
Simon Mainwaring:
You can’t choose just one, right?
Michele Mosa:
You cannot choose just one, because they are so
Simon Mainwaring:
Is there a handful?
Michele Mosa:
Yes.
Simon Mainwaring:
Is there 10 of your favorite stories? Yes.
Michele Mosa:
Okay. I will share one of them, but I will say we do have a really robust alumni network and that’s one of those adjacent programs that we now have, where we keep in touch with those students.
Michele Mosa:
Yeah, I think one in particular that comes to mind, she was part of the national winning team from Dougherty Valley High School in California a few years backwards, her name is [Neha 00:17:35]. She reached out to my colleagues and I a few months ago and she let us know how impactful the Solve for Tomorrow program was for her. She wasn’t really sure what direction she wanted to go in with her education and through the work she did with the Solve For Tomorrow program, she decided she wanted to become an engineer. That’s the dream for us. She sent us an enthusiastic letter letting us know that’s what she was going to do and she got accepted into Stanford. That was really amazing for Neha.
Simon Mainwaring:
That is so fantastic. I mean, young minds are just boundless potential. I mean, you give them that sort of support, you have no idea the impact you can have. For example, one person may be listening to this podcast and they may launch a program through the lens of their particular business and industry that can really change lives. That’s really the power of these sorts of things.
Simon Mainwaring:
Coming back to the business, I mean, you there’s so much pressure on businesses to grow, to survive. It’s been a very challenging few years. How do you quantify the return on the investment of these sort of programs? Is it the reputation? Is it the employee response? What’s the ROI of doing something like this?
Michele Mosa:
For the corporate citizenship team, we don’t have necessarily talk about ROI as you would traditionally think about it, but we do talk about, from a brand perspective and a customer perspective, this type of work is really important and it is expected actually. That’s one part of it. The other is from the employee perspective as well. Having these types of programs, this is true to who we are, this is part of our culture and it is really important that we have a program like this, that reinforces and supports those values that we hold at Samsung.
Simon Mainwaring:
I couldn’t agree more and I think it’s even increased during COVID. I mean, the way that companies showed up to protect the health and wellbeing of their employees and their local communities went through the roof. Have you seen much of a shift in expectation over the last decade in terms of corporate citizenship? Do you think it’s increased or is it just more visible? What changes have you seen?
Michele Mosa:
Yes, I think if I think back to when I was working on my masters at NYU, we talked about the triple bottom line and in some conversations that was new. I was like, “How is this new?” But because so many organizations, like Samsung, where doing good is part of who we are and co-prosperity part of who we are, this is not a new thing, it was very surprising that it felt new in some conversations, but now it’s just the assumption, it’s table stakes. You need to be doing good. The types of programs that we run, like Samsung Solve For Tomorrow, are expected. Now, I think the Solve For Tomorrow contest takes it to the next level, just based on how all of our stakeholder groups internally and externally are so engaged with the program. But yeah, it’s critical, I believe. Simon Mainwaring: Obviously, this sort of work is so important to everyone, not just existing employees, but I would imagine new employees, because in the context of the great resignation, all the data I’ve read suggests that people are looking to work for companies that are aligned with their values. Do you imagine that’s a consideration when they see what Samsung is doing and these types of programs?
Michele Mosa:
Oh, yes. I definitely think about that as a consideration as new candidates come in. What I do see is that we have a robust employee mentorship program and we see new employee mentors every year. Many times when I meet them for the first time, I hear, “Oh, I’ve been at Samsung for three months, four months, five months,” so that shows me people are onboarding and really quickly looking around and saying, “How can I participate?” I think that’s a really good indication of the types of candidates that are coming in at Samsung.
Simon Mainwaring:
I have to say, this is almost personal for me because my wife was a high school teacher in Australia and in London before we came to the US and I became profoundly aware of how often under-resourced and under-supported teachers are. I know a few years ago you started working with teachers as well. Why did you do that, and what sort of support do you provide?
Michele Mosa:
Yeah, thank you, thank you to your wife. We call the teachers that we work with the rock stars, they are the Samsung Solve For Tomorrow rockstar teachers. Of course. We all know and understand that many, many educators are under-resourced. Actually, as a matter of fact, that’s part of the reason we partnered with Donors Choose. Have you ever worked with Donors Choose, Simon?
Simon Mainwaring:
I’m familiar, but please, for our listeners, just sort of give it a bit more insight.
Michele Mosa:
Okay, yeah. Donors Choose, an organization that was founded by Charles Best, who is an educator himself. They provide support to teachers who can put their projects out there on the Donors Choose platform. What that means is, “Well, I’m under-resourced and I need something for my students to enable them to succeed.” You and I can go in and say, “I’m going to donate $5. I’m going to donate $15.” In this very, very beautiful way, people from all across the country can donate to a school in one location that maybe aligns with one of their personal passion points. For me, it’s making sure every single chemistry class has goggles. If I see anybody asking for goggles, I’m going to give $5, $10. Donors Choose is a fabulous organization that supports teachers who are under-resourced.
Michele Mosa:
A few years ago, we decided to partner with Donors Choose. Donors Choose works with those hand raising rockstar teachers that we know and love at Samsung. Through our partnership with Donors Choose, we got to work with more amazing teachers, and also, Donors Choose knows how to meet the needs of teachers and make sure that they’re selecting the right prizes at the end of the year that’ll really meet the needs of their classroom and accelerate success of their students. We work with Donors Choose in that regard.
Simon Mainwaring:
You bring up a really important point, which is the important role that collaboration, with donors for example, plays in providing the resources that teachers need. Not everyone has the resources that Samsung has, obviously, they’re one of the largest electronic companies in the world. If you are a younger, smaller company, you may have a hundred or a thousand employees, but you want to launch a program that’s going to make a difference, how do you go about approaching it? Do you just start small and grow it, or do you look to partnerships with existing programs in the same areas? What would your advice be?
Michele Mosa:
I think the first thing is just really focusing on what your strategy is with also allowing yourself to learn, listen, and be nimble. But what is your strategy and what do you want to do? I do think it’s really important in the first few years to focus and keep it small and learn the space, become the expert and start working with these partners, talking to NGOs in that space that makes sense, and then decide, okay, does it make sense for us to invest, to have a program that’s owned only by our organization, a wholly owned program, or does it make sense to accelerate through partnership? It really depends. But I do think it is important to pause, a few months time, I’m saying two years, but in my time that’s probably like three months, but let’s say two years, take that time to really invest time and learning time, I think learning time is critical.
Simon Mainwaring:
Through your journey in corporate citizenship at Samsung, what’s something on a personal level, maybe an insight or a learning that you’ve had? Because I’ve been with the team running We First for 11 years and I feel like I’m still just starting. It’s like it’s a fresh day every day because you’re only just working out what you’re doing. What have you learned on the way?
Michele Mosa:
This is very personal. I think a lot of the times, as communicators, you and I are talking as communicators, there’s some issues we may not talk about or we skirt around or, yeah, we don’t want to go there in the conversation. Young people never shy away from the hard issues. I am brought to tears almost every single year when I’m privileged to read the thousands of applications we receive from teachers and students across the country. They do not shy away from the hard issues, where we may, we might, but young people do not. It’s very humbling, it’s very inspiring. It gives me a very positive outlook for our future, because they are our future. Yeah, for me, I am moved to tears, they never shy away from those hard issues.
Simon Mainwaring:
I think the investment in young people can’t be overstated. There’s someone’s expression, I don’t know who it is, who said that young people are a hundred percent of our future, so it’s a sound investment. Just pulling out to the Samsung, sort of telescoping back to the Samsung level again, how do you calibrate a program like this for different markets? Because certain markets are concerned about different issues and that informs their schooling, there’s different traditions and rituals in terms of the classroom. How do you calibrate that?
Michele Mosa:
Right. When the contest was founded, we shared the results with our global headquarters in in Suwon, in Korea, and they listened and they learned. I keep on talking about that, they listened and they learned, and then we started collaborating and talking across the other locations as it rolled out. The way that we do it is that we’re not rigid with this is what Solve For Tomorrow looks like in the US and this is what it needs to look like in Brazil. It’s an unreasonable expectation. We would say the first thing is school years look different. School years look different, right? Even in the United States, some school years are year round, some are September to May, some August to June, it just depends, so let’s adapt to that. Then some markets said, “You know what? We actually want to work with slightly younger students,” or, “You know what? We want to work with slightly older students.”
Michele Mosa:
There’s a lot of flexibility to meet the needs of the local market. Though there’s a general framework, the spirit of the contest, problem-based learning, really succeeding through the right and smart partners, engaging employees, that’s the same all over the world, but it’s adapted to the local needs.
Simon Mainwaring:
Now, obviously a program like this is just one piece of the corporate citizenship puzzle. When you’ve got a huge corporation like Samsung Electronics, give us a sense of the different dimensions of corporate citizenship or the ways that you show up in terms of impact.
Michele Mosa:
Sure. As I talked about, I lead all of our STEM education programming in the corporate citizenship team, but another really important dimension of corporate citizenship at Samsung is employee engagement and engaging our community stakeholders. Employee engagement and community stakeholder engagement go hand in hand. While we do direct engagement with some of our community stakeholders, a lot of that engagement actually happens through our employees. Again, we have our STEM education programming, which is very focused on our strategy, everything falls under the Together For Tomorrow, enabling people umbrella, but there’s STEM education strategy and then there is employee engagement and community outreach as it relates.
Michele Mosa:
As an example, in employee engagement, we have our day of service activities, where our employees physically and virtually go out into communities to really lend a helping hand. They go out in those areas that have the most need and that also align with employees’ personal passion points. Additionally, we have some of the corporate citizenship programming that you would expect, which is matching programs, where employees say, “I care about this type of mission or this type of organization,” and Samsung does match any donations that they make to those organizations. Then another way is that employees can nominate organizations that they care about and a committee of employees actually decides how those resources can be allocated. We’re really focused on community outreach that matters to our employees in the communities that we live and we work and we serve.
Simon Mainwaring:
I asked that question because I just want to share with listeners to different ways that a commitment like core citizenship can show up. This all sounds well and good. I mean, it’s fantastic that companies like Samsung are doing good and doing more of it. It’s never enough in truth, there’s so many big problems to solve for, but it’s not just a carrot, when you do this, you get recognized for doing it, there’s also a stick side to it, I think in the business world, more broadly in the private sector. If not showing up in certain ways, you’re not really relevant to the marketplace and the expectations of all stakeholders. If you were to advise people listening as to why they should be thinking this way, from more of a stick point of view rather than a carrot, what would you say?
Michele Mosa:
Oh, I’m a carrot person.
Simon Mainwaring:
You’re a carrot person, but see, I’m making you the bad cop here, so what can I tell you?
Michele Mosa:
Well, it’s more of what we were talking about, is this is a baseline expectation. As an organization, if you want to continue to grow and if you want to continue to innovate and you want to continue to attract the right talent, the right employees, the right partners, to get your mission accomplished, you need this. That’s as much as you’re going to get a stick out of me for that one, but that is my philosophy on it.
Simon Mainwaring:
No, absolutely. I think anyone who is not thinking actively or intentionally about the positive impact they can have beyond taking their product to market is not paying attention to the reality of the marketplace we’re in, quite simply. With all of this good work in mind though, what keeps you up at night? Michele, what is the thing that you struggle with, either peculiar to the program and the needs of teachers and students or a lot of the different challenges that business is being expected to solve these days?
Michele Mosa:
Of course there’s always going to be business challenges that keep me up at night and that’s normal, but as it relates to Samsung Solve For Tomorrow, it’s the teachers. I have been privileged to work some of the best human beings in the world, frankly. You asked about student stress, I think teacher stress has been quite challenging over the last few years. From a personal perspective, I worry about them. Many of them are in my personal network, many of them reach out to me regularly, professionally, they’ve become trusted partners and colleagues of mine as well through my interactions with them. It’s been a really tough few years for them in general. That keeps me up at night, I think about them. But on the flip side, I’m really hopeful because they are a resilient bunch. Again, that’s why we call them our rock stars.
Simon Mainwaring:
No, it’s absolutely true. Medical practitioners, first responders, and teachers not far behind, have been showing up and gone through so many ups and downs over the last few years for all the reasons we know. If you were to give one piece of advice for those newly venturing into the corporate citizen world or someone who wants to launch some sort of impact program, however large or small, what would you say?
Michele Mosa:
Focus, focus. Know your strategy, understand what your mission is and what you’re trying to accomplish and really know what your strategy is. As you’re interacting and partnering, make sure there’s alignment of strategy, keep focused.
Simon Mainwaring:
I couldn’t agree more. I think it’s not only a challenge to do good effectively these days, but to stand out from the noise of all these organizations, for profit and nonprofit doing good, you’ve really got to stand out in the clutter so you’ve got to be very focused. I know you’re are a carrot, cup half full person, so I want to ask you, what is one surprising benefit or positive that came out of the last couple of years? Because I think it’s been a double-edged sword in so many ways. Is there anything that came out of it that you were like, “Wow, that was an insight or a learning or an impact that I didn’t expect?”
Michele Mosa:
Yeah. I think actually accessibility and leveling the playing field. In many ways, that’s a challenge that came out of what we experienced over the last few years, but what I learned was that doing meetings this way, doing meetings virtually, enables us to reach more people. I think in some ways we are able to now, because we’ve all done it. For example, coming up in a few weeks, we will have our 10 national finalist schools, we’ve invited them to come to New York. Nine will be coming in person, the 10th school will be coming virtually. I think that’s really beautiful. I don’t know if we would’ve thought of that a few years ago. “No, no, you have to be physically here. You have to be here in person,” but why? You actually don’t, you can be in person if that’s what you prefer or you can be virtual and you can be just as successful. It’s been, I don’t want to say a happy surprise, but it’s been a nice learning for us, that we can be much more flexible on the way we interact with teachers and schools and students and run our program.
Simon Mainwaring:
Absolutely. I mean, that’s a huge win. Michele, thank you for demystifying this term that so many people hear of, corporate citizenship, but what does that mean, and for also sharing the insights into the impact that Samsung’s having. Thank you so much for what you shared today.
Michele Mosa:
Thank you so much, Simon.
Simon Mainwaring:
Thanks for joining us for another episode of Lead With We. You can find out more information about today’s guest, Michelle Mosa, in the show notes of this episode. Follow us on Apple Podcasts, Spotify, or Google Podcasts so you never miss an episode. Plus, you can now find us on all United Airlines entertainment consoles as well. If you liked this video, hit the like button below and be sure to subscribe. Finally, if you want to dive even deeper into the world of purposeful business, check out my new book and Wall Street Journal best Seller, Lead With We, which is now available on Amazon, Barnes & Noble and Google Books. Lead With We is produced by Goal 17 Media. See you on the next episode, and until then, let’s all lead with we.
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