I’ve written a lot about the need for listening on the part of brands if they want to engage consumers. Brian Solis wrote a great post yesterday on whether brands have any answers even if they do. Valerie Maltoni wrote a really insightful post about the three types of listening that are critical to brands. […]
I’ve written a lot about the need for listening on the part of brands if they want to engage consumers. Brian Solis wrote a great post yesterday on whether brands have any answers even if they do. Valerie Maltoni wrote a really insightful post about the three types of listening that are critical to brands. …
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