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Simon Mainwaring

We First provides consulting and training to help companies tell the story of their good work in ways that build their business

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Values

May 26, 2010 by Simon Mainwaring

Today Mark Zuckerberg travels to D.C. for a Congressional Briefing on privacy. While this will probably bring the privacy debate to a boil, I wanted to return to a Zuckerberg statement revealed last week that was largely overlooked in the emotion of privacy pushback. The statement was extracted  from David Kirkpatrick’s upcoming book, The Facebook Effect by Michael Zimmer […]

Today Mark Zuckerberg travels to D.C. for a Congressional Briefing on privacy. While this will probably bring the privacy debate to a boil, I wanted to return to a Zuckerberg statement revealed last week that was largely overlooked in the emotion of privacy pushback. The statement was extracted  from David Kirkpatrick’s upcoming book, The Facebook Effect by Michael Zimmer …

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Filed Under: Community, Consumers, Facebook, Values Tagged With: Community, Facebook, privacy

May 19, 2010 by Simon Mainwaring

httpv://www.youtube.com/watch?v=Q1Oaj7ZXUxY I recently had the great pleasure of sitting down with Derrick Ashong – extraordinary musician, radio host and thought leader in the social change space. He shared his insights into how to reach younger audiences and what they want to hear. Derrick Ashong & Harpo Productions: SM: Derrick’s been doing some fantastic work with …

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Filed Under: Brands, Community, Optimism, Social, Values Tagged With: Derrick Ashong, Social media, youth market

March 11, 2010 by Simon Mainwaring

This is such a period of amazing transformation for brands, the advertising industry, corporations, media and consumers. Each player not only has to make sense of a new marketplace but has to remake themselves in order to thrive. Finally they have to let others know about it or they’ve wasted all that effort. The same …

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Filed Under: Brands, Values Tagged With: Advertising, Brands, CSR, Social change, Social media

February 8, 2010 by Simon Mainwaring

Ordinarily I wouldn’t write about this sort of thing as it’s so close to home but it’s such a wonderful example of how a brand can use service to its advantage. At Christmas I went home to Australia to visit my family. At LAX, my daughter was wandering through a store while waiting to board …

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Filed Under: Brands, Values Tagged With: Brands, Customer service, Delta Airlines, service

January 21, 2010 by Simon Mainwaring

I’ve written often about the need for a brand to define who it is and what its core values are. I wanted to take that further by saying that it is equally critical to define the goals of a brand in terms of purpose for the year. Without doing so a brand is likely to …

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Filed Under: Brands, Values Tagged With: Brand, Business, Consumer behaviour, Marketing

December 16, 2009 by Simon Mainwaring

Here Ted Sarandos, who’s already at the center of the firestorm between studios, cable companies and video stores, takes questions from the floor about the DVD business, Red Box, VOD, streaming video, the Comcast threat, piracy, cable companies and the future of Netflix. If you interested in how, why and what people will be watching, …

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Filed Under: Thinking, Values Tagged With: Business, Netflix, Ted Sarandos

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